Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
What is your return policy for evening wear and bridal gowns?
We accept returns on unworn, unwashed merchandise with all original tags and security ribbons attached within 30 days of purchase. Please note that certain bridal styles may have specific return windows noted at checkout.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days. For urgent events, we offer expedited and overnight shipping options for orders placed before 12:00 PM EST, Monday through Friday.
Do you offer international shipping?
Yes, Badgley Mischka ships to over 100 countries worldwide. Shipping costs, duties, and taxes are calculated at checkout based on your specific location and the value of your order.
How do I determine my correct size?
Each product page features a detailed size guide. Since our designs are tailored for a couture fit, we recommend comparing your measurements to our guide or contacting our style consultants for personalized advice.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, we begin processing orders immediately. You may cancel an order within 30 minutes of placement; after that window, we are unable to make changes, but you may initiate a return once the item arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Affirm, which allows you to pay for your luxury purchase in monthly installments.